Refund Policy

Last Updated: 09/07/2025

Welcome to Grillory Learn — your destination for mastering outdoor cooking, catering, and event planning. We value your satisfaction and are committed to providing high-quality educational content. Please read our refund policy carefully before purchasing or enrolling in any course.

1. Digital Product Policy

All courses, templates, and downloadable resources offered on https://grillorylearn.com/ are digital products. Because these materials are accessible immediately upon purchase, all sales are considered final and non-refundable.

2. No Refunds After Course Access

Once a user gains access to a course (via login, download, or streaming), we are unable to offer a refund. This policy is in place to protect the integrity of our course content and prevent misuse.

3. Exceptional Circumstances

We may, at our sole discretion, consider limited refunds under the following exceptional cases:

You were charged multiple times for the same course
You accidentally purchased the wrong course and have not accessed it
You encountered a technical issue that prevented access and we are unable to resolve it within 7 business days

If you believe your case qualifies, please contact us within 7 days of purchase at support@grillorylearn.com with the following:

Your full name
Email used to register
Order receipt or transaction ID
Description of the issue

We review refund requests on a case-by-case basis and reserve the right to deny refunds if the policy terms are not met.

4. Course Transfers or Credits

In some cases, we may offer to transfer your enrollment to another course of equal or lesser value or provide credit toward future purchases. This is not guaranteed and will be offered only at our discretion.

5. Subscription Services (if applicable)

If we offer subscription-based access to content, you may cancel your subscription at any time to avoid future charges. However, charges already made for the current billing period are non-refundable.

6. Contact Us

For any questions regarding this policy or to submit a refund request, please reach out to:

📧 Email: support@grillorylearn.com
🌐 Website: https://grillorylearn.com